[vc_row][vc_column][box_title font_size=”30″ border_color=”#cecece”]Frequently Asked Questions (PrintEXpert Account)[/box_title][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”1. How do I register as a PrintEXpert member?” tab_id=”1472500440655-74510461-b076″][vc_column_text]

You can click here to registered. However, we may need up to 2 business days to process your application. Registration does not means acceptance.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”2. How Long does PrintEXpert take to credit my account?” tab_id=”1472500522111-65826cc4-8329″][vc_column_text]

There are 2 ways to add funds into your account:

  1. By Credit Card
    • This is instant
  2. By Bank Transfer or Cash Deposit
    • You select the amount of funds to be added, then, submit the proof of deposit (bank slip, print screen, etc). Your funds will then be credited upon verification. This process will take around 1-3 hours.

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Upon approval, you will receive a set of login and passwords via emails. You will login with these credentials.

You may want to change your password.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”4. How secure is my account?” tab_id=”1472500547188-7b6234fb-7538″][vc_column_text]

Your account is secured with our daily backup. All your transactions are safe.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”5. What should I do if I’ve forgotten my password?” tab_id=”1472500873041-1379cca9-bdea”][vc_column_text]

Click on “Forget password” and follow the procedure.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”6. Do you have a sub- account for my staff?” tab_id=”1472504892268-0cf22099-842c”][vc_column_text]

No.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”7. How do I terminate my account or How can I withdraw form this Program?” tab_id=”147250c929610-08650319-0cf5″][vc_column_text]

For terminating, you can submit this request via “Support Ticket”. There is no lock-in period for this program.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”8. Is the balance in my account refundable upon termination of my account?” tab_id=”14de500974667-dc662905-3228″][vc_column_text]

Yes, the funds in the account is refundable. However, the initial S$500 deposit is not refundable but you can still continue to optimise it.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”9. What happens if my account is inactive for a period of time?” tab_id=”14725010260gh-5e706bd4-13d6″][vc_column_text]

Your account balance will not be forfeited if your account is inactive for a period of time.

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