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You are here: Home / Knowledge Base / Account

Deposit Funds

16/04/2019/in Account /by Welson Ang

Payment for products in PrintEXpert platform can only be made using Account-Funds.

You can top up your fund in my-account

The minimum deposit is $200, in multiple of $100. 

Example, $200, $300, $500, etc…

* Please make sure that your Cart is empty before proceeding to make a deposit.

 

https://printexpert.com.sg/wp-content/uploads/2019/08/Logo-printexpert.png 0 0 Welson Ang https://printexpert.com.sg/wp-content/uploads/2019/08/Logo-printexpert.png Welson Ang2019-04-16 18:22:292019-04-16 18:22:32Deposit Funds

Order Status

16/04/2019/in Account /by Welson Ang

Our system have 5 order status.

You can check your status via my-account.

  1. Pending Approval
    • This is the initial order status after you have successfully check out
    • You will also receive an email notification from us
    • At this status, you can still cancel or or replace files via ticket
  2. Print-in-Progress
    • The order status will change to Print-in-progress if your files passed through the preliminary pre-flight check 
    • You will also receive an email notification from us
    • At this status, we are unable to adhere to any changes or cancellation of order

  3. Ready for Collection / Delivery
    • Once your order is ready, the order status will change to Ready for Collection / Delivery
    • Note that you have 5 days (including weekends and public holiday) from the date of this status to raise any print issues pertaining to this order. 
    • Invoice will be available for download from your account

  4. Completed
    • This status will be automatically updated within 5 days from previous status

  5. Cancelled
    • This status means your order has been cancelled and the funds will be refunded into your account

https://printexpert.com.sg/wp-content/uploads/2019/08/Logo-printexpert.png 0 0 Welson Ang https://printexpert.com.sg/wp-content/uploads/2019/08/Logo-printexpert.png Welson Ang2019-04-16 17:28:332019-04-17 18:27:57Order Status

Your Account Funds

DEPOSIT FUNDS
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